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The 2025 Operational Practices Forum will be held from August 5–7 at the Hilton Orlando Lake Buena Vista Palace. This biennial event brings together staff from appellate, district, and bankruptcy courts to share best practices, explore innovative solutions, and strengthen collaboration across court operations.
The Forum will feature a range of topics including core court programs such as jury services and interpreting, the integration of artificial intelligence, and IT-driven operational solutions. A key focus will be on peer-to-peer sharing sessions, designed to promote practical strategies for improving efficiency and embracing emerging technologies within the judiciary.
Attendees will benefit from interactive workshops, dynamic discussions, and expert speakers aimed at enhancing knowledge and skills in the field.
To support engagement and streamline communication, the event will utilize the VFairs app, providing access to the agenda, real-time announcements, and networking tools to connect with fellow participants.
This event is intended for staff from appellate, district, and bankruptcy courts who are directly involved in operational functions. Courts are encouraged to prioritize the attendance of operations personnel. IT staff should plan to attend the National IT Conference, which will be held the following week.
Please join us to grab your Forum tag and chat with the the planners.
Kick off the forum with us at the Welcome Reception! Enjoy great company, light refreshments, and engaging conversations with fellow attendees.
Note: Light refreshments will be provided. A no-host bar will be offered for those who wish to purchase beverages.
Join us for an interactive presentation designed to empower you with the latest tools and methods for effective training. This session will explore innovative techniques to engage learners, utilize technology, and create memorable training experiences. Attendees will gain practical insights into developing tailored training programs and will leave with actionable strategies to enhance their training toolkit. Let's transform the way we educate and inspire!
Chief Bankruptcy Judge Caryl E. Delano for the Middle District of Florida will open the Operational Practices Forum.
Lee Ann Bennett, Deputy Director; Libby Smith, Associate Director for the Department of Program Services; and Jason Edwards, Chief of the Court Services Office will provide opening remarks.
The session will discuss best practices, challenges, and training material that help ensure accurate and informative reporting.
Curious about the role of the Central Violations Bureau (CVB)? This session offers a comprehensive look into how the CVB processes federal violation notices and supports U.S. District Courts across the country. Attendees will gain insights into the CVB’s workflow, learn how we facilitate judicial efficiency, and explore the tools and resources available on our official website. The presentation concludes with a guided Q&A and open discussion, encouraging participants to engage, ask questions, and share their perspectives.
When a dispute occurs, one of the necessary steps for resolving it is to gain an accurate understanding regarding what problems caused it. This training will identify the internal barriers to gaining this understanding, explain how to overcome these barriers, and demonstrate the process for talking about the dispute with the other people involved with the goal of gaining the information necessary to resolve it.
Explore how courts are engaging communities through civic education. Learn about innovative programs, outreach strategies, and the role of courts in fostering public understanding of the judiciary. This presentation will also demonstrate the ways in which federal court libraries’ historical materials, coupled with librarian expertise, can enhance public engagement.
Leadership is not limited to those with official positions or titles. You can lead and influence both people and processes as a Case Administrator, Courtroom Deputy, or in any capacity or role in Court Operations. This course explores what it means to lead effectively from your current position, emphasizing the traits of successful leaders regardless of their authority. Participants will discover how influence can go beyond traditional power dynamics and will learn strategies to inspire and motivate others across departments with shared common goals. Additionally, the course will highlight the importance of emotional intelligence in leadership, including self-awareness, empathy, and relationship management, to foster a collaborative environment. Effective communication will also be a key focus, illustrating how meaningful interactions enable you to guide others. Join us to unlock your potential as a leader and enhance your impact in your everyday contributions.
With its automation capabilities, Power Automate helps you streamline your business processes and automate repetitive tasks. Its intuitive interface and many connectors allow you to create workflows with little to no knowledge of coding. Join this session to get a high level understanding of how Power Automate works and what it can do for your court.
This training – combining principled negotiation, theory, guided practice, and relevant federal court scenarios – equips colleagues to address disputes with a framework of curiosity, empathy, and structure. The training ties theory to real-life situations, so participants walk away with a concrete process for resolving workplace disputes and turning disagreements into constructive dialogue.
Join fellow bankruptcy court operations staff and management in a roundtable discussion to share your positive and negative experiences when dealing with bankruptcy petition preparers (BPPs) and shed light on BPP best practices that have worked well for your court
Lessons Learned and Best Practices when Implementing Change as a New Leader, or as a Leader in a New Role.
Today, artificial intelligence (AI) and data analytics are driving everyday interactions with legal research services like Westlaw, Lexis Advance, and Bloomberg Law, and the prevalence of AI and data analytics in our legal research products is growing. These products promise faster and more efficient research, more relevant results, and the ability identify trends in large, complex datasets in a matter of seconds! They also claim to provide “predictive” information, especially as it relates to the federal courts—insights into the behavior, rulings, patterns, and outcomes associated with specific judges, courts, attorneys, law firms, expert witnesses, and even case types. This session will explore current developments in AI and data analytics, as they relate to products used by judiciary researchers, while also considering potential implications of these technologies.
This session will discuss district court caseload data, how the data is used and how courts can use NewStats to review their court’s caseload statistics.
Ever wonder what the National Service Desk actually does? This session gives a quick, practical overview of who we are, how we support courts across the country, and what you can expect when working with us. We’ll cover our mission, services, and tips for getting the most out of NSD support. Bring your questions—Q&A at the end!
Join us for an engaging peer discussion where we'll dive into the key elements of succession planning within our respective courts. We'll explore the essential qualities that define effective leaders and discuss strategies for identifying and nurturing talent among our current team members. Our conversation will also focus on enhancing mentorship programs and fostering cross-department collaboration to create a holistic approach to leadership and organizational development. Together, let’s share successful experiences to pave the way for a thriving future!
A discussion on how to effectively manage civil cases and ways to promote Chambers efficiency to make your Chambers the best that it can be!
The COVID era resulted in telework mastery and a substantial shift in many courts toward hybrid work schedules. Come share your best practices and pitfalls to consider when fostering an effective hybrid work environment.
Lessons Learned and Best Practices when Implementing Change as a New Leader, or as a Leader in a New Role.
With its automation capabilities, Power Automate helps you streamline your business processes and automate repetitive tasks. Its intuitive interface and many connectors allow you to create workflows with little to no knowledge of coding. Join this session to get a high level understanding of how Power Automate works and what it can do for your court.
Amy Boman and Parik Chokshi
Join us to discuss sealed case management practices with your peers.
Join for this "Build Your Own Agenda" session to learn about the Court Reporter Exchange tool.
Join us in this "Build Your Own Agenda" session to learn more about the AI Task Force
Join us in this "Build Your Own Agenda" session to learn about the new CMAssist update.
Join us in this "Build Your Agenda" Session to learn more about CHAP
Join us for this "Build your own agenda" session on court interpreting best practices and support from the AO
Join us in this "Build Your Own Agenda" session for a brief update on CMM
Join us in this "Build Your Own Agenda" session to dive deeper into wellness and resiliency at work
Join us in this "Build Your Own Agenda" session
Your circuit library has expert researchers, cutting-edge legal databases, and the tech know-how to support your work—no matter the size or scope. From tackling complex legal questions to planning a court anniversary celebration or launching public education initiatives, your library is a strategic partner in getting it done faster, smarter, and better. Join us for a fast-paced, idea-packed session that will change the way you think about the library.
Join us for a high-level overview of jury best practices on topics including the U.S. District Courts’ Monthly Petit Juror Usage Reporting Guide (JS-11), the Employee Assistance Program (EAP), optimizing jury mailing practices, and the future web-based Jury Management System (JMS).
Join us for a discussion on tools and practices employed by courts using CM/ECF to ensure data quality. Participants will also have the opportunity to share how they manage quality control in their courts.
Join us in this "Make your own Agenda" Session
This session will provide an overview of what MJSTAR is, why it is important, and what you can do to review your court’s MJSTAR data.
With its automation capabilities, Power Automate helps you streamline your business processes and automate repetitive tasks. Join this session to see how you can automate a few simple operational tasks.
Courts share operational and interpersonal strategies to deal with difficult filers. An in-depth discussion on how courts handle daily challenges such as: judge-shopping, excessive filing, and inappropriate conduct towards court staff.
You can easily create surveys, quizzes, and polls with Microsoft Forms. You can even send a form link to someone outside the judiciary to collect information with an impressive, professional interface. And since it's included in our Office 365 subscription, it's free to you. But there is more to Microsoft Forms - way more. Join this session to learn how you can supersize your Forms with Power Automate and SharePoint.
Join the discussion among peers where you can share experiences and strategies related to achieving more with less. We’ll explore various topics including resource allocation, prioritization techniques, creativity and innovation, mindset and attitudes, continuous improvement, and communication approaches. Let’s come together to inspire one another and exchange valuable ideas!
This presentation explores essential principles and best practices for effective project management within the federal judiciary system. It highlights and provides common sense tips to handle some of the unique challenges faced by judicial projects, including diverse stakeholder interests, rigid court schedules, complex stakeholder environments and budget cycles and funding constrains. Attendees will gain practical insights to enhance project delivery, improve collaboration, and ensure alignment with judicial mission and goals.
Getting ready for the CM/ECF 1.9 upgrade? This session walks you through what to expect before, during, and after upgrade weekend. We’ll cover key tasks, preparation, timelines, and tips to help things go smoothly. Bring your questions—Q&A at the end!
Join us for an in-depth exploration of how cutting-edge technology is transforming federal court operations and enhancing access to justice. This session will examine the current state of court technology, from the remarkable success of electronic filing systems, which process 95% of federal court filings, to the revolutionary impact of remote proceedings, which have conducted 2.8 million hearings since 2020. Participants will discover proven innovations, including artificial intelligence initiatives, cloud technology transformations, and specialized court applications like CHAPWeb for bankruptcy courts and the Judicial Voice Recorder (JVR) system.
Looking toward the future, this session will envision emerging opportunities in virtual and augmented reality applications, advanced analytics and machine learning, and the integration of the Internet of Things in court operations. The session emphasizes overcoming common challenges through proven solutions, including phased migration strategies, comprehensive training programs, and multi-layered cybersecurity approaches that ensure compliance with federal standards. Whether you're exploring shared services, developing inter-circuit relationships, or planning the progression toward paperless technologies, this session provides the framework and insights needed to leverage technology for enhanced court operations successfully.
The COVID era resulted in telework mastery and a substantial shift in many courts toward hybrid work schedules. Come share your best practices and pitfalls to consider when fostering an effective hybrid work environment.
Join us for a high-level overview of jury best practices on topics including the U.S. District Courts’ Monthly Petit Juror Usage Reporting Guide (JS-11), the Employee Assistance Program (EAP), optimizing jury mailing practices, and the future web-based Jury Management System (JMS).
This session will provide insight on converting jury operations from a two-step to a one-step process and the benefits of this conversion.
Although AI chatbots can save you time and help you do things that you’ve never done before, many people struggle to get good results. This interactive presentation shows you what context and details make the difference between frustrating, generic responses and genuinely useful results. Through live demos, before-and-after prompt examples, and a prompting framework, you’ll discover practical techniques that immediately improve both the quality of AI responses and your productivity.
Ever wonder what the National Service Desk actually does? This session gives a quick, practical overview of who we are, how we support courts across the country, and what you can expect when working with us. We’ll cover our mission, services, and tips for getting the most out of NSD support. Bring your questions—Q&A at the end!
This session will discuss district court caseload data, how the data is used and how courts can use NewStats to review their court’s caseload statistics. If time permits, this session will also discuss frequently asked caseload reporting questions.
This session highlights frequent CM/ECF issues encountered by court staff and offers practical workarounds to resolve them quickly. Our goal is to help reduce downtime, improve response times, and boost confidence when supporting end users. We’ll wrap up with a Q&A to address specific scenarios and share additional tips.
This session will provide a comprehensive review of the basics for contracting court interpreters related to the recent updates to the contract and the Instructions for Locating and Procuring Contract Court Interpreters. The presenters will prompt discussion based on scenarios designed to help attendees better understand how to apply contractual terms, and how to manage their internal staff’s duties to ensure interpreter contracts are executed timely and by authorized staffs, to avoid unauthorized commitments. The goal for this session is to encourage courts to create, review, and/or improve court interpreter contracting policy and their internal interpreter coordinating procedures to ensure contracting practices are current and compliant.
This session will provide participants with the opportunity to engage in open discussion of various jury topics.
Leadership is not limited to those with official positions or titles. You can lead and influence both people and processes as a Case Administrator, Courtroom Deputy, or in any capacity or role in Court Operations. This course explores what it means to lead effectively from your current position, emphasizing the traits of successful leaders regardless of their authority. Participants will discover how influence can go beyond traditional power dynamics and will learn strategies to inspire and motivate others across departments with shared common goals. Additionally, the course will highlight the importance of emotional intelligence in leadership, including self-awareness, empathy, and relationship management, to foster a collaborative environment. Effective communication will also be a key focus, illustrating how meaningful interactions enable you to guide others. Join us to unlock your potential as a leader and enhance your impact in your everyday contributions.
Join your fellow CUEs in a roundtable discussion about operations management, caseload fluctuations, staffing, and making the best use of onboard staff and technology during tight budget years.
The session will discuss best practices, challenges, and training material that help ensure accurate and informative reporting.
This session will provide a forum for courts to discuss any court interpreter-related issues of their interest. The goal is to acquire insight and new ideas from peers, and to clarify administrative policy and best practices. The Facilitator will be ready to suggest additional topics for discussion, so the conversation is guaranteed!
The goal of this session is to review common operational issues that arise in prisoner litigation and to exchange ideas about how to manage those issues.
This session describes how Microsoft Teams is being used to create and foster a community of operations practice that has organically revolutionized the sharing of knowledge and best practices. Strategies for developing similar operations Teams for all court unit types will be shared.
This session will provide a comprehensive review of the basics for contracting court interpreters related to the recent updates to the contract and the Instructions for Locating and Procuring Contract Court Interpreters. The presenters will prompt discussion based on scenarios designed to help attendees better understand how to apply contractual terms, and how to manage their internal staff’s duties to ensure interpreter contracts are executed timely and by authorized staffs, to avoid unauthorized commitments. The goal for this session is to encourage courts to create, review, and/or improve court interpreter contracting policy and their internal interpreter coordinating procedures to ensure contracting practices are current and compliant.
Getting ready for the CM/ECF 1.9 upgrade? This session walks you through what to expect before, during, and after upgrade weekend. We’ll cover key tasks, preparation, timelines, and tips to help things go smoothly. Bring your questions—Q&A at the end!
This session will provide insight on converting jury operations from a two-step to a one-step process and the benefits of this conversion.
This session describes how Microsoft Teams is being used to create and foster a community of operations practice that has organically revolutionized the sharing of knowledge and best practices. Strategies for developing similar operations Teams for all court unit types will be shared.
With its automation capabilities, Power Automate helps you streamline your business processes and automate repetitive tasks. Join this session to see how you can automate a few simple operational tasks.
Join fellow courtroom deputies for an engaging peer-to-peer roundtable discussion focused on the everyday responsibilities and challenges of courtroom operations. This session offers a collaborative space to exchange ideas, share best practices, and discuss working effectively with judicial chambers. Designed to encourage open dialogue and connection, this session is a must-attend for deputies looking to learn from one another and strengthen professional networks.